Derby IT company Neuways has ended the year on a high, by being named as one of Britain’s Top 50 Best Managed IT Companies for the third year in succession.
The 2021 ceremony was once again held virtually, with TechnoPlanet CEO and President, Julian Lee hosting the country’s finest IT businesses in a celebration of IT excellence.
TechnoPlanet evaluates each business through a series of rigorous assessments that ensure only the very best IT companies make the final shortlist of 50. Those Neuways staff in attendance were ecstatic to see the company recognised for the continued strong work that has been put in throughout 2021.
Among other key highlights, the Support Team have maintained their excellent record of hitting 100% of Service Level Agreements (SLAs) agreed with customers. The Customer Satisfaction Rating for the business has also improved throughout the year, despite the challenges experienced, reaching an excellent and consistent 98%.
Neuways has also helped many customers with drastic digital transformations that have helped them to improve their productivity and adapt to the ever-changing business landscape.
Neuways Managing Director Martin Roberts accepted the award during the awards ceremony: “This recognition, for the third year in a row, has helped us to end 2021 on a real high.
“It is a source of great pride to be named as one of Britain’s best IT businesses, as it highlights the excellence that the IT experts throughout our business hold.
“2021 was another challenging year, as we all reacted to the changing world around us. With that in mind, to have another positive 12 months is a great achievement. It reaffirms the belief we have in our team, with the exceptionally high levels of customer service we have provided is key to helping our customers to grow and remain operational despite the challenges faced.
“But most importantly, this award really showcases what Neuways stands for as an organisation: we provide our customers with not just IT solutions, but we work alongside them to create a business technology strategy that is bespoke to them, which will help them to grow in the future.”
For more information on Neuways, contact us at [email protected] or call on 01283 753333.
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